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Lowestoft & Waveney


D.I.A.L. is a registered charity and is continually applying for funding from a variety of sources.  We also greatly appreciate donations from individuals as this helps to keep your service running.

There are 2 ways to donate -

1. Please click on the Donate button below to donate via our Local Giving page online via a credit/debit card

Donate to local charities at

2. Contact us on the details below to make a donation.

Address: D.I.A.L. Lowestoft & Waveney

161 Rotterdam Road



NR32 2EZ

Contact us by Tel: 01502 511333 Monday – Friday 09.00am – 12.00pm  and  01.00pm – 03.00pm (with an answerphone in operation out of hours)

In person: Monday – Friday 10.00am – 12.00pm and 01.00pm – 03.00pm



Urgent appeal for funding to help Waveney charity for the disabled continue its service.

Lowestoft & Waveney DIAL (Disablement Information and Advice Line) has been running for 30 years, providing help with benefits applications, advice on access and mobility, and recommendations for local events and activities.

Over the years it has grown to become a successful and much-needed service for local people, with an office in Lowestoft and a team of staff and volunteers. However due to an incident, which is being investigated by police, the team desperately need to raise funds to continue their work.

A spokesman from Lowestoft & Waveney DIAL management committee said “Due to circumstances beyond our control, we urgently need to raise funds so that our charity Lowestoft & Waveney DIAL can continue to provide free impartial information and advice, for disabled people and their carers, who live in Lowestoft and Waveney.

We would greatly appreciate the continued support of local people and businesses going forward. We appeal to the generous people in Waveney to help us raise funds to enable this excellent service to continue”.

The service costs around £90,000 per annum to run and is reliant on funding from local government grants, donations from local business, clients and other applications, for funding which are made throughout the year to cover running costs.

Over the years Lowestoft &Waveney DIAL has dealt with over 200,000 enquiries including accessibility issues, specialist equipment and blue badge enquiries, as well as helping people cope with a new or ongoing disability.

Last year the charity helped local people with long-term health conditions, and their carers, claim £3m in grants and benefits to make their lives easier.

A spokesman from Suffolk Police said “Police are investigating an allegation of fraud that has been made against a named individual linked to the charity’s accounting procedures. This is an ongoing investigation and therefore it would not be appropriate to comment further at this time”.

To make a donation, go to or visit their office office at

161 Rotterdam Road.