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Lowestoft & Waveney

Welcome to DIAL Lowestoft & Waveney


  If you’re a disabled person or if you support a disabled person and are living in the Waveney area, DIAL is here to help. We provide free, impartial information and advice to all local disabled people, regardless of disability.   


Dont forget we have some Bank Holidays coming up.
We will be closed on Monday 7th May &  Monday 28th May.


Coming Soon

DIAL Volunteer Programme 2018

In the coming weeks we will be launching our new Volunteer Programme with a range of opportunities and training.

If you think this is for you, keep an eye on this site for updates.


We are currently experiencing unprecendented demand for our services.

We will do our utmost to deal with enquiries and requests for appointments as quickly as we can but please be aware that you may have to wait more than a week before we can get back to you.

The wait for an appointment may be considerably longer.

Please take time to look through our website for help and links to other agencies who may be able to help.


Our Service

Whether you’re looking for help filling in a benefits application (information on which is available here), advice on access and mobility, or simply recommendations for local events and activities, our supportive team will endeavour to help in any way we can.

Enquiries can be made via our telephone helpline, by visiting our Lowestoft office, or through email or post. In addition, we also provide regular outreach services to surrounding towns and villages, as well as home visits for those unable to reach our office. For more information on our opening hours or to book an appointment with us, click here.

Or to find out more about our free services, click here.

DIAL Lowestoft & Waveney is a local charity, reliant on generosity and goodwill. 

If you would like to help us to maintain this valuable service you can make your donation here.