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Disability Advice North East Suffolk
formerly D.I.A.L. Lowestoft & Waveney


If you have been given an extension to the date you must return you claim form or documents and would like our help please get in touch as soon as possible. 

Do not wait! 

Call us as soon as possible before all our appointments are taken.


Advice Line Live

Monday, Tuesday, Thursday & Friday

10 am to 2 pm

All other times we have an answerphone service in operation.

If you leave us a message we will do our best to get back to you on the next working day.



Currently we are unable to carry out home visits or face to face appointments. 

However we are continuing to provide free, impartial and confidential  information and advice by phone.

If you would like assistance with any welfare benefit claim please call us for an initial conversation.

If your enquiry needs more time or you would like assistance to compete a form, we will arrange a suitable time to call you back.



Has the current situation meant that you are at risk of redundancy or out of work?

Have you been looking for a new job for some time but with no success?

If either of the above apply to you and you have a disability/ long term illness or are a carer then get in touch.

As a Disability Confident Leader we are at the top of our game when it comes to assisting people into work.

Call us on 01502 511333


An easy way to donate to our charity – and it won’t cost you a penny!

Simply follow the link to Smile Amazon and every time you shop at Amazon they will make a donation to our charity.

Don’t forget we are now known as

Disability Advice North East Suffolk.

Your donation really will make a difference.  Thank you in advance.


Did you know that all of our Advisers are trained, professionals?

Sadly, from time to time we are asked to help people who have received inappropriate or incomplete advice from elsewhere which has led to problems.

Whilst you may have to wait for an appointment with a recognised advice service, you can be assured that our advice is 

up-to-date, impartial and FREE.


DIAL Lowestoft & Waveney is evolving!

As of April 2019 we became

Disability Advice

North East Suffolk

Same service, same locations, same phone number.

DANES Logo - Colour


Workability in Waveney

Handicapped man in wheelchair in officeWORKABILITY IN WAVENEY

What we do…..

With an average 50% of working aged adults with a disability not in work we believe many workplaces are missing out on a great source of talented and committed employees. We know from personal experience that it doesn’t have to be like that.

Workability in Waveney, will offer 1:1 sessions focusing on Wellbeing for Work.     We will create individual bespoke programmes to enable each client to identify and overcome barriers to employment.

It is our mission to support our clients to achieve paid work, long term volunteering or further training within Waveney.

Lowestoft &Waveney

Thinking about getting in to work?

Would benefit from some 1:1 advice?

Have a disability or long term illness?

Looking for a new challenge?

Then please get in touch!

Disability Advice North East Suffolk

161 Rotterdam Road
NR32 2EZ


Facebook: Workability in Waveney



Our Service

Whether you’re looking for help filling in a benefits application (information on which is available here), advice on access and mobility, or simply recommendations for local events and activities, our supportive team will endeavour to help in any way we can.

Enquiries can be made via our telephone helpline, by visiting our Lowestoft office, or through email or post. In addition, we also provide regular outreach services to surrounding towns and villages, as well as home visits for those unable to reach our office. For more information on our opening hours or to book an appointment with us, click here.

Or to find out more about our free services, click here.

DIAL Lowestoft & Waveney is a local charity, reliant on generosity and goodwill. 

If you would like to help us to maintain this valuable service you can make your donation here.