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Lowestoft & Waveney

Welcome to

DIAL Lowestoft & Waveney


  If you’re a disabled person or if you support a disabled person and are living in the Waveney area, DIAL is here to help. We provide free, impartial information and advice to all local disabled people, regardless of disability.   


Wednesday 26 September we will be closed until 1.00pm for staff training.

If you would like to leave us a message (01502 511333) or drop us an email ( rather than come to the office we will get back to you ASAP.


Universal Credit Online Assisted Digital Support

If you are disabled or have a long term health condition and need to apply for Universal Credit, we can help.

As part of Anglia Revenues & Benefits support programme we have trained staff who can help, plus computers and free internet access.

We offer appointments throughout Waveney.

Call us on 01502 511333 or email us at

Please be aware that we do not offer this as a walk-in service.



DIAL Volunteer Programme 2018

Our new Volunteer Programme is about to start.

If you think this is for you, please contact us at

Tell us a little bit about yourself and

why you are interested in volunteering with DIAL.


Our Service

Whether you’re looking for help filling in a benefits application (information on which is available here), advice on access and mobility, or simply recommendations for local events and activities, our supportive team will endeavour to help in any way we can.

Enquiries can be made via our telephone helpline, by visiting our Lowestoft office, or through email or post. In addition, we also provide regular outreach services to surrounding towns and villages, as well as home visits for those unable to reach our office. For more information on our opening hours or to book an appointment with us, click here.

Or to find out more about our free services, click here.

DIAL Lowestoft & Waveney is a local charity, reliant on generosity and goodwill. 

If you would like to help us to maintain this valuable service you can make your donation here.